How do I protect against online fraud and phishing? | TUI fly
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Privacy notice Cookie notice
  1. FAQ
  2. Booking and Payment
  3. Payment and refund information
  4. How do I protect against online fraud and phishing?

How do I protect against online fraud and phishing?

If you receive a message on behalf of TUI to pay for your booked trip or flight via social media, mail, SMS, ...

TUI will never ask a customer to use an account number to pay for your booked trip or flight.

If they do, never simply click on a link and never provide your confidential details (including booking number, surname of main booker, date of flight, etc.).

- You can contact the contact centre.

- You can report a case of phishing to suspicious@safeonweb.be

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