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If you made an outbound and return flight in one booking and did not take the outbound flight, TUI will not cancel the return flight.
This applies to all TUIfly / Freebird flights. Your return flight will be retained.
A name change for the return flight is not possible.
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+32 (0)2 717 86 61
Do you already have a booking? Keep your booking number and departure date at hand.
Mon-Fri 09:00-20:00
Sat 09:00-18:30
Sun 10:00-18:30
Closed on holidays
Due to a national manifestation on Tuesday 1 October and the strike of a large number of staff at the external security service provider, Brussels Airport expects a major impact on airport operations on that day. TUI fly and Freebird Airlines have therefore decided to move a number of flights to alternative airports on Monday 30 September and Tuesday 1 October.
The list of flights that will be rescheduled can be found here. You will receive an email from us with the new flight information. We offer you the option of travelling to/from the alternative airport by bus. Would you like to use the provided bus transport? Let us know via the link in the email you receive from us. Please note that your return flight will be retained at the original booked airport.
We are very sorry to have to change your flight due to these circumstances and apologize for this inconvenience.
